FREE DELIVERY - CASH ON DELIVERY

FASHION, ARTS and CRAFTS  

  • What if it doesn't fit me?
    • In all the products listed, we have a size chart for the exact sizing of the item, please got through it before placing your order or you can call us on: +971 55 465 7352
  • Already ordered, Not sure about your size?
    • Call us on +971 55 465 7352 - on delivery we can send along a few different sizes of the item you ordered and you can try them on whilst the delivery man waits  (Option available only for UAE based customers).
  • Need Alteration?
    • Call us on  +971 55 465 7352  or email us at [email protected] and we can work something out for you.
  • Wholesale Options?
    • Interested in a wholesale purchase of our products, we will be happy to hear from you.
  • Custom Stitched Products?
    • Email or call us to discuss your requirements.
  • Do we have a physical retail store that we can visit?
    • We are a UAE based company, however for now we exist online only, however you can find us at pop-up stores and local flea or outdoor markets.
  • Are all the products available
    • Yes all products not marked "out of stock" are available and ready to be dispatched.
  • Deliveries?
    • We offer next day deliveries for customers in Dubai, and 2nd day delivery to other emirates (so please expect to receive it within 1-3 working days) and for International - we dispatch your order on the same day expect to receive it within 3-5 working days ( Cheaper/Alternative shipping means can be discussed - Reach out to us on +971554657352 or email us on [email protected]
  • Custom Duties
    • Custom Duties, taxation or VAT will be borne by the customer.
  • Are all the products designed by Afrishop
    • Afrishop is a marketplace for African inspired products, some products are made by Afrishop however we do list the works of independent designers and vendors wh make their products in different regions in Africa
  • Free Deliveries?
    • We offer free delivery for all orders totals 100AED and above  in the fashion category.

GROCERIES & HYPERMARKET PRODUCTS

  • Rush and Urgent Deliveries?
    • We only offer same day delivery in Dubai for orders made before 12:00 noon and delivery charges to be  calculated on checkout.
  • When should i expect my order?
    • In Dubai we offer standard next day deliveries, for other emirates, Sharjah, Umm al Quwain, Abu Dhabi, Fujairah, Ras Al Khaimah, and Ajman we offer delivery with 2-3 business days.
  • What is the origin of the products?
    • Afrishop is a marketplace hence all product listed are done by independent African grocery stores based in Dubai, United Arab Emirates - Afrishop is simply a portal.
  • Payment Options?
    • We accept cash on delivery and also online payments for all transactions
  • Delivery Regions?
    • For now we only allow deliveries for groceries to customers based in the GCC: United Arab Emirates, Qatar, Kuwait, Bahrain and Oman.
  • Refunds and Returns?
    • All Grocery ordered are handpacked and checked for quality assurance by the vendor company, and in the case of an damaged goods or incorrect order received:
    • You can get the item replaced without any additional delivery charges.
    • You can get the refund of the damaged products;
    •  If you chose “pay on delivery” option, the price of damaged/wrong product will be deducted from the final bill.